This site is owned and operated by Joint Relief Lab.
Joint Relief Lab comprises multiple web pages operated by Joint Relief Lab. This offer is available to you subject to the acceptance of the following terms and conditions. By using the Joint Relief Lab site and related offers, you agree to all such terms contained herein. Joint Relief Lab reserves the right to modify these terms at any time. Please check this page periodically for updates. While Joint Relief Lab strives to ensure the accuracy of all information on the website, there is no guarantee. These terms and conditions apply exclusively, even if they conflict with the buyer's general or specific conditions. These conditions will remain in force during the sale and relevant activities related to the sale.
The price of the product is the price set at the time of purchase and may change for future purchases. The purchase price today does not guarantee a price for unrelated future purchases. The price does not include shipping and applicable operating costs, which may vary based on the purchase amount.
For live email support, please contact: [email protected]
Or call us toll-free in Australia at: +61-(0)2 8036 3151
To cancel your order at any time, please contact our Customer Service Department.
Live Email Support: [email protected]
Australia: +61-(0)2 8036 3151
To process a refund, contact our customer service and provide your name and account information. Incorrect information will prevent us from accessing your account and completing the return. Refunds can take up to two weeks to appear on your credit card, depending on your bank.
Standard shipping usually takes 14-21 working days. To return unused products, send them to the address below:
Attn: Returns Processing
PO Box 1201
Changi Airfreight Centre
Singapore 918118
Customers are responsible for shipping fees associated with returns and may be subject to a restocking fee.
Joint Relief Lab is not responsible for webcasting or any other form of transmission received from any linked site. These links are provided for your convenience, and their inclusion does not imply endorsement by Joint Relief Lab.
You agree not to use Joint Relief Lab for any unlawful or prohibited purpose. You may not damage, disable, or impair the Joint Relief Lab website or seek to obtain any materials or information through unauthorized means.
You must register as a "member" to access certain functions of the site. Provide current, complete, and accurate information when registering. You agree to keep your personal information current. Without accurate information, Joint Relief Lab is not responsible for access issues.
By completing the registration and consenting to these Terms and Conditions, you authorize and provide an electronic signature for this offer.
The information, software, products, and services included on the Joint Relief Lab website may contain inaccuracies or typographical errors. Changes are periodically added to the information. Joint Relief Lab makes no representations about the reliability, fitness, timeliness, or accuracy of the information, software, products, services, and related graphics. To the maximum extent permitted by applicable law, Joint Relief Lab and its suppliers are not liable for any damages arising from the use or performance of the products or services.
Joint Relief Lab reserves the right to terminate your access to the website and related services at any time, without notice. No joint venture, partnership, employment, or agency relationship exists between you and Joint Relief Lab as a result of this agreement. This agreement is written in English, which is the official language of the contract. For a copy of these terms, email: [email protected]
Joint Relief Lab and its related logos are trademarks. You may not copy or use them without written consent. Do not alter or modify these logos or use them in any offensive manner or imply sponsorship or endorsement by Joint Relief Lab.
Company and product names mentioned may be trademarks of their respective owners. Examples and fictitious depictions are for illustrative purposes only.
Consult the Joint Relief Lab privacy policy. By accepting these Terms and Conditions, you consent to the collection, use, and disclosure of information by Joint Relief Lab, as outlined in the privacy policy.
Customer Service is available 24/7 at: [email protected]
© 2024 Joint Relief Lab. All Rights Reserved.
Fairway Commerce Solutions, Inc.
67269 T Road, Montrose, CO 81403
United States of America
+1(855) 418-4271
EIN: 99-3376429
We collect information on our website to provide a superior shopping experience and communicate with you about products, services, and promotions. Information is collected when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information collected may include:
Name
Postal address
Email address
Telephone number
Mobile phone number
Payment information (such as credit card numbers and billing address)
Date of birth, age, sex, and other demographic information (such as occupation, income bracket)
IP address
Referring site
Other technical information collected by the site server
We may collect information through:
Registration forms filled out on the site
Information provided during the purchase of products or services
Maintenance and analysis of web server logs
Calls and emails from users
Internet chat sessions between a user and our site
Use of third-party databases from which user information is extracted and combined with information obtained from the site
Cookies, GIF image files (single-pixel "web beacons"), web server log analysis, and other technological means. This information can track site trends, improve user experience, and may be shared with third parties.
Third parties may place advertisements on the site and may use cookies or other technological means within the advertising to collect and use non-personally identifiable information. We are not responsible for information collected by third parties or the collection or use of information from other sites connected to the site.
We may use collected information to:
Provide requested information, products, and services via the site or other online or offline channels
Enable users to enter prize promotions and receive prizes
Improve user experience with the site
Operate the site and for internal business purposes
Provide information and offers for products and services from us and selected third parties
We may provide information to trusted third parties, including third-party contractors, for services such as site operation, communication services, order creation, credit card and payment services, and other marketing efforts. We use commercially reasonable efforts to limit the use of information by such third parties for specific purposes. We employ electronic and physical security measures to reduce the risk of improper access or manipulation of information during transmission and storage but cannot guarantee security and integrity and are not liable for breaches or third-party interception.
We may disclose information to comply with laws and regulations and protect the interests or safety of our business, customers, or site visitors.
To unsubscribe from emails, follow the instructions at the bottom of each email.
We implement various security measures to protect your personal information when you place an order or access your personal information. We use a secure server, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers' database. This information is accessible only by those authorized with special access rights and who are required to maintain confidentiality.
We may send "cookies" to your computer, small pieces of data sent to your browser from a web server and stored on your hard drive. Cookies do not read data on your hard disk or cookie files created by other sites and do not damage your system. We use cookies to recognize you when you return to our sites and identify areas you have visited. This information helps personalize your site experience.
You can choose to accept or refuse cookies by changing your browser settings. Refusing cookies may diminish your site experience and certain features may not function as expected.
We do not sell, trade, or transfer your personal information to third parties, except trusted third parties who assist us in operating our website, conducting our business, or providing services, provided they agree to keep such information confidential. We may also release information to comply with the law, enforce site policies, or protect rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
We do not knowingly collect information from children under 18 years of age. Our website, products, and services are directed to people at least 18 years old.
By using our site, you consent to our privacy policy. We reserve the right to revise and update this Privacy Policy at any time. Revisions will be effective upon publication on the site and apply to all information collected before and after the effective date. Your continued use of the site after changes constitutes acceptance of those revisions. Visit this page periodically to review current policies.
In accordance with GDPR, Joint Relief Lab will honor requests for personal data transfer or deletion from our servers and database. Requests can be sent to [email protected] and will be answered in the order received, within 30 days.
Fairway Commerce Solutions, Inc.
67269 T Road, Montrose, CO 81403
United States of America
+1(855) 418-4271
EIN: 99-3376429
Email Customer Service is available 24 hours a day at [email protected]
Toll-free Customer Service is available 5 days a week, from 9:00 to 17:00 (CET) at:
AU : +61-(0)2 8036 3151
All returns must be sent to:
Attn: Returns Processing PO Box 1201 CHANGI AIRFREIGHT CENTRE SINGAPORE 918118
Fairway Commerce Solutions, Inc.
67269 T Road, Montrose, CO 81403
United States of America
+1(855) 418-4271
EIN: 99-3376429
